柜台英语

PART ONE Lesson One Shopping-Guiding Lesson Two Reception Lesson Three Recommendation Lesson Four Bargaining Lesson Five Accepting the Payment Lesson Six Guarantee Lesson Seven Packing and Shipping Lesson Eight Delivering the Goods to the Customers lesson Nine Changing and Refunding Lesson Ten Apologies PART TWO Lesson Eleven At the Foodstuff Department Lesson Twelve At the Cigarettes, Wines and Tea Department Lesson Thirteen At the photographic Articles Department Lesson Fourteen At the Household Electric Appliance Department Lesson Fifteen At the Clock and Watch Department Lesson Sixteen At the Sports Goods Department Lesson Seventeen At the Office Appliance Department Lesson Eighteen At the Hardware Department Lesson Nineteen At the Toy Department Lesson Twenty At the Garment Department Lesson Twenty-ne At the Hats and Shoes Department Lesson Twenty-two At the Cosmetic Department Lesson Twenty-three At the Leather Goods Department Lesson Twenty-our At the Arts and Grafts Department Lesson Twenty-five At the Jewelery Department Lesson Twenty-six At the Textile Department Lesson Twenty-even At the Knitting-ool. Department Lesson Twenty-eight At the Woolen Sweater Department